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The long-standing fingerprint verification issue in the Benazir Income Support Programme (BISP) was officially resolved in 2026. Thousands of beneficiaries who were unable to receive their Rs. 13,500 quarterly payment due to biometric mismatches can now complete verification smoothly through the updated 8171 system.
This update brings major relief to women and low-income families who depend on financial support under the Ehsaas Kafalat Program.
What Was the Fingerprint Problem?
Many beneficiaries faced payment blocks because:
- Fingerprints did not match NADRA records
- Biometric devices failed during verification
- Aging or faded fingerprints caused mismatch errors
- CNIC data was not updated in the system
Due to these issues, payments were marked as “biometric verification failed” on the 8171 portal.
2026 Update – What Has Changed?
In coordination with the National Database and Registration Authority (NADRA), the BISP administration has upgraded its biometric verification process.
Key Improvements
- Advanced fingerprint scanning devices are installed at campsites
- Face verification option introduced in selected districts
- Manual verification facility for elderly beneficiaries
- Faster complaint resolution through the 8171 web portal
- Dedicated biometric correction desks at Tehsil Offices
These improvements ensure that eligible families receive payments without unnecessary delays.
How to Fix Your BISP 8171 Biometric Issue
If your payment was previously blocked, follow these steps:
Step 1: Check Status Online
Visit the official 8171 Web Portal and enter your CNIC to confirm your current eligibility.
Step 2: Visit the Nearest BISP Tehsil Office
Bring:
- Original CNIC
- Registered mobile number
- Payment SMS (if received)
Step 3: Complete Biometric Re-Verification
Your fingerprints will be rescanned using updated devices.
If fingerprints still fail, alternative verification may be applied.
Step 4: Receive Confirmation SMS
Once verified, you will receive a message from 8171 confirming payment release.
Alternative Verification for Special Cases
For elderly women and individuals with worn fingerprints:
- Facial verification is being introduced in selected centers
- NADRA record refresh option available
- Family representative verification allowed in limited hardship cases
This flexible approach ensures that genuine beneficiaries are not removed unfairly.
Payment Release After Biometric Clearance
Once the fingerprint issue is resolved, payments can be collected through:
- BISP Campsites
- HBL Konnect agents
- Bank Alfalah partner locations
- Designated payment centers
Biometric confirmation remains mandatory before cash disbursement.
Common Reasons for Biometric Failure
- Expired CNIC
- SIM not registered in the beneficiary’s name
- Outdated NSER survey data
- Thumb injury or medical condition
Updating your information in the National Socio-Economic Registry (NSER) is crucial for uninterrupted payments.
Why This Update Matters in 2026
The resolution of fingerprint verification problems strengthens transparency in the BISP system. It ensures:
- Faster payment processing
- Reduced travel for repeated verification
- Secure identity confirmation
- Continued support under government welfare programs
With improved technology integration between BISP and NADRA, payment cycles are expected to run more smoothly throughout 2026.
Final Words
The resolution of the BISP 8171 fingerprint issue marks a major improvement in Pakistan’s social protection system. Beneficiaries who previously faced payment delays due to biometric mismatches can now complete re-verification through upgraded systems and alternative identity checks.
Families are advised to regularly check their CNIC status through the 8171 portal and keep their records updated to avoid future disruptions.